Position Overview: Our client is a provider of consulting services to major law firms and corporate legal departments. Working closely with a team of highly experienced thought leaders, the Director of Professional Services shall manage deliverables and ensure the highest level of customer service. This individual will oversee all project management activities, set and manage execution of firmwide best practices, and have full P&L responsibility for their division.
Responsibilities

• Reporting directly to the CEO, the Director shall oversee project management best practices, kickoffs, risk management, quality assurance
• Manage department budget, track expenses
• Lead company’s project management team
• Identify opportunities for increased sales revenues
• Ensure client satisfaction
• Continuous improvement of deliverables, quality, and customer satisfaction
• Handle escalation process and resolve final matters
• Quality Assurance – Program development and execution
• Hire, train, manage, and mentor internal teams and manage project staffing
• Project Estimation – Ensuring that our project plans meet our best practices
• As part of the company’s leadership team, suggest idea, guidance, strategy, policies and practices toward the organization’s goal of continuous process improvement
• Assist business development team
• Develop and maintain relationships with decision makers at Am Law
• Present at industry event, trade shows, CIO Roundtables, and author articles/white papers
• Achieve yearly billable target
  Requirements
• BA or equivalent
• 5+ years of supervisory experience
• 3+ years consultative project management experience
• 3+ years leading a service practice
• Excellent interpersonal, verbal, written and presentation communication skills
• Leadership qualities
• Ability to address evening and weekend requirements as needed
• Travel as needed

Location: Remote U.S.
Compensation: Salary range: $175-200K+ base plus variable comp and strong benefits
To apply, please email current version of resume in MS Word format to: David A. Netzer, Executive Recruiter David@LSCNetwork.com

Position Overview:  Supported by a team of highly experienced thought leaders, our client is a provider of consulting services to major law firms and corporate legal departments.  The Director of Document Management Services shall develop and maintain relationships with contacts at Am Law 200 firms while managing a team of highly skilled technology consultants in their practice group.

Responsibilities

• Reporting directly to the CEO, the Director shall lead the DMS group and offer directional advice regarding operations, strategy, process improvement and deliverables
• Business development
• Management and continuous improvement of project management and delivery
• Training and mentor staff
• Financial analysis and review.
• Set operations goals, implement plans designed to schedule organizational objectives
• Meet or exceed billable and utilization goals
• Design and implement DMS plans and best practices for clients
• Analyze and design lifecycle management within the DMS
• Align plans with client’s IG, Cybersecurity and privacy policies.
• Analyze and assess client content lifecycle management system, then present findings and recommendations
• Implement and recommend tech solutions such as NetDocs, iManage and other leading DMS solutions
• Design, document, implement, deploy, and manage implementations of DMS systems.
• Develop, maintain, and manage long term resource and project plans
• Develop and refine existing design and implementation methodologies
• Develop and maintain vendor and partner relationships
• Maintain knowledge and certifications as needed
• Act as a subject matter expert representing company at events, speaking engagements, and creating whitepapers

Requirements

• 3+ years of document management consulting experience to large law firms
• 3+ years business development experience
• 3+ years managing billable staff
• Complex ECM consulting that includes analysis, design, implementation, administration, and support of DMS and related systems
• 7 or more years of consulting experience within in the Legal Vertical, including large scale implementations and close interaction with senior Attorneys
• Basic knowledge of SQL databases including HP WorkSite databases and schema.
• Knowledge of desktop application integration with document management systems is a must
• IRM preferred
• BA or equi9vialent
• Past speaking engagements at elite industry events and published written pieces

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Location: Remote

 Compensation: Salary range: $175-200K+ base plus variable comp and strong benefits

To apply, please email current version of resume in MS Word format to:    David A. Netzer, Executive  Recruiter  David@LSCNetwork.com